I had the pleasure this morning of joining the Steve Harvey morning show. I'm sure most of you have heard of this nationally-syndicated radio show.
The topic: Dirty Hotel Room Glasses. Boy does this story have a shelf-life. Since bringing our investigation to you in November about how major hotel chains fail to properly wash their guest room glasses this story has flown across the Internet.
It was a topic of discussion on a PR Web site where public relations specialists were asked to discuss how they would handle such a crisis at their company. Interestingly, most said that they would have gone on camera to admit that their company had made a mistake. Others said they would have gone as far as to invite us into their hotel to watch how they'd made things right. Ironically, not one hotel chain would go on camera. In fact, when we went back to The Ritz-Carlton with a health inspector, we were asked to leave.
Over the holidays I went to Virginia. I walked into a Christmas party and heard a group of people talking about the story. This series really touched a nerve with viewers.
I guess we've all stayed in hotels, and some people, like me, never thought to wonder how the hotel where I was paying to stay was washing the glasses in my room.
Keep sending me your thoughts about their stories and your hotel room experiences.
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I'm not as serious as I look on TV. I love to laugh even if it's at my expense. I'm just not very PC. My friends would describe me as "black and white." Not a lot of gray. My co-workers call me Elaine from Seinfeld. I'm generally disheveled and have a messy car. I have really curly hair, but the station doesn't like it that way. I love my husband because he's funny. I also love red wine, rare steak, dark chocolate and strong coffee. I'm Type A, so of course, I wish I were smarter.
Member Since: 2/28/2007