Last Post 16 days, 6 hours Ago
Time to rant..........
I seldom go to McDonald's anymore. Just once in a while and then only if I am asked to pick up something for someone else. There are two in particular that I have problems with and one that I will never go to again. I am talking about the McDonald's on Brown Deer Road - near where Northridge used to be. (off 76th and Brown Deer). No matter what time of day I stop there I always have problems in the drive thru. I stopped there twice for lunch within the past three weeks (around 1:00 pm). Each time I have had to wait at the ordering menu for 5 minutes before getting someone to acknowledge me (there were a couple of cars ahead of me). Then I order, pay at the first window and drive to get my food at the second window. Each time I have been told to "please pull up and we will bring your food out". The first time it took 8 minutes. I did not order anything special - just a cheeseburger. They forgot the coffee and it took 5 more minutes for them to go back and get it.
The second time was even better. Same type of order. Nothing special about it. This time after 8 minutes I call the store on my cell phone. I tell them I am waiting outside for my order. I get hung up on twice after being told to "please wait". Eventually I see a woman carrying a bag out but she bypasses my car for another. When I get out and ask her about my order she had no idea where it is. I wait again. Five more minutes and another hang up from the restaurant. After about 15 minutes total (and watching them bring more food out to other cars) eventually I get my order. Cold.
I have also driven past this particular McDonald's late at night - after 10PM. I drive up to order. I wait. I say "hello" a couple of times. Eventually I get someone who says "please wait". It usually takes at least 5 minutes for someone to take my order. Then waiting at the drive through for the vehicle in front of me. The first couple of times I did not think anything of it but then one night saw a vehicle skip the drive through and drive straight to the window. The person in the McDonald's had a long coversation with the driver and his friends. Since I am right behind I can hear snippets of conversation - apparantly these are friends of those inside. Eventually they move (pulling up behind me) so I can get my order and they can talk more. There have also been people just standing outside the drive through window so that once again I am waiting until they are finished with their conversation with those inside until I can get my order.
Rather than deal with this anymore I will no longer go to this McDonald's. There are other fast food restaurants in the area that have people inside who care about the customers a lot more than this. Those restaurants will be the ones to get my business when I have to stop for fast food.
| Member Comments | Total Comments: 17 |
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Only1Antoine
Apr 17, 2008 | 3:00 PM |
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harleybabe
Apr 17, 2008 | 4:01 PM |
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Centauri65
Apr 17, 2008 | 5:04 PM |
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harleybabe
Apr 17, 2008 | 5:30 PM |
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aaro-nf
Apr 17, 2008 | 7:04 PM |
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MishellJ
Apr 17, 2008 | 7:56 PM |
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MrsTracy
Apr 17, 2008 | 9:29 PM |
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Centauri65
Apr 17, 2008 | 11:22 PM |
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Katbird
Apr 18, 2008 | 8:51 AM |
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MrsTracy
Apr 18, 2008 | 2:50 PM |
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MrsTracy
Apr 18, 2008 | 2:51 PM |
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rmls
Apr 18, 2008 | 9:37 PM |
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MrsTracy
Apr 18, 2008 | 11:21 PM |
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GITRDONE
Apr 19, 2008 | 9:39 AM |
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MrsTracy
Apr 19, 2008 | 10:24 AM |
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blessed14
Apr 23, 2008 | 10:03 AM |
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MrsTracy
Apr 24, 2008 | 1:02 AM |
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I have been told that I am very opinionated. Not necessarily true but I am not afraid to speak my mind. I am very much anti "sheeple" and believe that people need to think and question why. I do not believe in blind faith or blindly following anything without question (including but not limited to religion and politics).
Member Since: 5/5/2007